May 2017 | 8.5Mb
Constar Pty Ltd is an Australian owned family business, established in 2005, with the aim and commitment to offering the best quality, competitively priced, polymer based, hollowware products via our online medical store. We also understand the importance that our customers have access to our online medical store globally via our easy to use website, with the flexibility to buy our medical supplies at any time.
Many years later, we are proud to say that Constar products have been continually recognised for outstanding quality, competitive pricing and exceeding customer expectations and we have been recognised as one of Australia’s leading suppliers of disposable and reusable medical supplies and medical devices.
Our products are utilised throughout hospital wards and theatres, day surgeries, nursing and respite facilities, GP and dental clinics, pharmacies, laboratories, universities and other healthcare facilities throughout the country, and beyond. Significantly, they commonly compliment other capital, consumable and surgical products and medical equipment used within all of these facility types. Our products are also well suited for inclusion into custom procedure packs and kits. We currently serve many multinational, blue chip companies in this regard.
Many customers to benefit from the ‘can do’, responsive and friendly approach of Constar’s team have come from Australia, New Zealand, Papua New Guinea, Malaysia, Singapore and Hong Kong. Additionally, our partners have also benefitted from our medical devices and supplies that have been designed to offer solutions to a variety of patient, staff and environmental problems that challenge the healthcare industry, particularly in regards to cost, safety and infection control.
We offer more than medical devices and supplies – we offer a partnership. We invite you to experience Constar’s dedication to quality, co-operation and dependability.
Ordering
Q. Where is my order?
A. Orders delivered within Australia usually take between 2-5 working days. As soon as your order has left our warehouse, we’ll send you a notification email to keep you in the loop. The email will contain your tracking number so you can track the progress through the delivery company’s website. Don’t stress if your tracking number doesn’t work immediately. It often takes up to 4 hours for it to be searchable in the system.
Q. How much does shipping cost?
We offer free delivery across Australia for orders over $200, excluding GST, not matter how large or small your order. For orders under $200, excluding GST, delivery cost is $15-20, depending on your location.
Q. What payment options are available?
A. Our website offers secure payment through PayPal using MasterCard or Visa.
Direct bank transfer and cheque payment methods are also available. Goods will be dispatched once funds have been cleared.
Q. Are my credit or debit card details saved?
A. We don’t save any of your payment details. All transactions are processed externally through PayPal. That way, you’ll know there’s no risk of misuse.
Q. Do I need a PayPal account?
A. No. A PayPal user account is not required to complete the payment transaction. There is an option to continue without logging into PayPal through their payment system.
Distributor / Reseller
Q. Do you offer wholesale or large volume pricing?
A. Yes. Please contact us with your product/usage requirements and company details.
Environmental
Q. Are Constar products recyclable?
A. Yes. Our products display the internationally recycling symbols. They can be recycled once correct decontamination procedures have been undertaken or where health regulations allow.
Quality Assurance
Q. Is Constar quality assured?
A. Yes. We conform to AS/NZS ISO 9001:2016 Quality Assurance standards.